If you're interested on finding out how our service works please read on and then check out our demos when you've finished. This should answer most of your questions but we also have a list of frequently asked questions you can review for more helpful information. Of course, you can always contact us for more information at any time.
The court reservation web site consists of a simple grid with courts along the top as columns and blocks of time running down the side as rows. If you have four courts then the grid will have four columns. The number of rows is dependent on the size of your time blocks (15 minutes, 30 minutes, 1 hour, etc.) and when you want the first and last allowed reservation times to be. The time block size setting is established when we set up your site and the local administrator can change the starting and ending reservation times using the administrative menu.
Each intersection of a row and column represents a block of time for a particular tennis court. Every time you come to the court reservation web site you are presented with the current day's grid. If any of the blocks in the grid have been reserved they will be color coded and labeled with the name of the person who has the court reserved. If the court/time block is not reserved the cell will be a hyperlink you can click on to initiate the process of reserving it. You can skip forward and backward to see reservation data for different days. It's extremely easy. People with even the most rudimentary internet experience can reserve courts without needing instructions. If all you want is to check court status you don't even have to type anything, you're automatically shown the current day's grid each time you come to the web site.
What about security? Do you want anyone to be able to reserve a court or do you want to require user IDs and passwords? We have three different security options to choose from, Level 1, Level 2 and Level 3.
Some people just don't want to be bothered by security. After all, these are just tennis court reservations and not the secret formula for Coca-Cola. For them we have Level 1, which is essentially no security. Anyone that comes to the web site can reserve a court and anyone can delete and/or change an existing reservation. If you are a swim and tennis community with just a few courts you may want this option. There are no user IDs and passwords to remember. Clean and simple. You do have some security because people outside your community would have to guess your web address in order to get to your site. It's not going to show up on a menu anywhere nor on a Google search so it should be pretty safe from web surfers. A separate administrative password is required to change any of the web site configuration options.
Level 2 secures your site against potential tampering from anyone outside your tennis community. Users have to sign in with a community password in order to reserve a court and/or change an existing reservation. However, anyone with the password can change any reservation. Most people choose this security level. It's only slightly more involved than Level 1 and it protects you against outsiders. A separate administrative password is required to change any of the web site configuration options.
Level 3 is full security. Each user is assigned a user ID and they have their own passwords. As long as they are signed in they can reserve a court (subject to the limits discussed below). Reservations can only be changed by the person who made them. A system administrator is required to set up the users, to reset forgotten passwords and to change configuration settings. The system administrator is also not subject to these reservation limitations:
Users can not book a court for more time than is allowed at any single time. For example, if you want to limit each user to an hour and a half at a time then they will not be able to book a reservation for longer than that.
Users can not book a court past a set number of days. For example, if you set the limit at 14 days then no one will be able to book a court more than two weeks in advance.
Critical to each of the security settings is the role we call administrator. There is a special password to log in as an administrator and this password should be controlled by your tennis director or some other responsible party. It should not be shared with the general membership because an administrator can book any court, for any amount of time, any number of days in advance. They can also delete any existing reservation and change any of the configurable items on the web site, including the security level. Please see the administrator's help page for full details on what the role entails.
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